Applied Workshop¶
Day 1: Operational Domain¶
Training¶
- Introduction to Operational IT Concepts
- Hands-on Labs and Practical Exercises
- Case Studies and Real-World Applications
Experience¶
- Sharing of Best Practices
- Group Discussions and Experience Sharing
- Role-playing Scenarios
Education¶
- Theoretical Foundations of IT Operations
- Current Trends and Future Directions
- Key Concepts and Terminologies
Day 2: Institutional Domain¶
Education¶
- Institutional IT Frameworks
- Policies and Procedures
- Compliance and Standards
Experience¶
- Lessons Learned from Institutional IT Projects
- Community Resources
- Group Projects and Presentations
- Break into groups to knowledge share and discuss personal projects
Training¶
- Simulation Exercises
- Problem-Solving Workshops
- Tool and Technology Demos
Day 3: Self Development¶
Experience¶
- Personal IT Projects Showcase
- Peer Feedback and Mentorship
- Experience Journals and Reflection Sessions
Education¶
- Self-paced Learning Modules
- Resources for Further Learning
Training¶
- Skill Development Workshops
- Career Pathway Planning
- Networking Sessions
Day 4: Operations Process and End States¶
Plan¶
- Strategic IT Planning
- Goal Setting and Objectives
- Resource Allocation
Prepare¶
- Preparation Techniques and Tools
- Risk Management Strategies
- Readiness Assessments
Assess (Ongoing)¶
- Continuous Monitoring and Evaluation
- Performance Metrics and KPIs
- Feedback Loops and Improvement Plans
Execute¶
- Execution of IT Plans
- Implementation Techniques
- Troubleshooting and Issue Resolution
End State and Conditions¶
The workshop aims to achieve the following end states and conditions to ensure participants are well-equipped to handle IT operations effectively:
- Center of Gravity: Identify and leverage key strengths and resources.
- Decisive Points: Recognize critical moments that determine success.
- Lines of Operations and Lines of Effort: Coordinate actions and resources for maximum impact.
- Operational Reach: Extend capabilities to achieve objectives.
- Basing: Establish strong foundational structures.
- Tempo: Maintain an effective pace of operations.
- Phasing and Transitions: Smoothly transition between phases of operation.
- Culmination: Achieve peak effectiveness and sustainability.
- Risk: Manage and mitigate potential risks.